Art & Data Upload

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Terms of Service

For best print quality, we request vector .ai and .eps file types.
We can also accept these high resolution formats:
.pdf, .png, .jpg, .jpeg, .psd, .tiff, .tif and .zip

NOTE: if your files are larger than 100MB please use one of the free
online file transfer services such as WeTransfer or Dropbox


Art Upload Guidelines Art Upload Guidelines Information We request Vector outline artwork set up in Pantone colors for best print quality. Please submit your logo and our designers will set-up and size imprint location before proofing for best results.

Vector .eps or .ai Files: We recommend Vector files which are line based outline drawing from Adobe Illustrator (.ai) or exported Encapsulated PostScript (.eps) files for best print quality. Any text that appears in your logo should either be converted outlines (in Illustrator (Windows) ctrl + shift+ O, (MAC) cmd + shift + O) or supply us with font files. If you do not have access to Vector files our design team can re-create for best print quality (fees may apply).
Data Upload Guidelines Data Upload Guidelines Information Remember to always double check and test your content on a USB drive to make sure it functions properly before submitting for data preloading. Contact your account representative for more information on our USB data services.

Compress all the content into a ZIP folder. Please detail USB preload in the notes, or contact your account representative for other data services. Please note that traditional autorun files may not work on USBs. Ask us about a custom Autorun for you (fees may apply).

PLEASE NOTE: We do not test data functionality, we verify the files and data size match what was submitted when preloading your USB drives. Please test content before submittal.
Data Helpful Tips Data Helpful Tips Information WHEN PLACING YOUR ORDER
The chart below will show you what the estimated usable capacity will be on the size of USB you choose:

capacity chart

Please be sure that your files are organized how you want them to appear on the drive.

PLEASE NOTE: Any changes requested after submitting your preloading materials may result in multimedia development fees.

By operating system default, files are organized by folders then files; numbers then letters. Please consider placing a letter or number in front of your folder or file name if you require it to appear first within your file structure.

Any PowerPoint Presentation files (.ppt or .pptx) are best saved as PowerPoint SlideShows (.pps or .ppsx). This can be easily done from within PowerPoint, and makes it easier for the end user to view your material.

When saving video files, a higher compression rate that does not require high will allow your video to be played from your drive without skipping.